Last updated: April 2026
This Privacy Policy explains how Followbiz ("we", "us", or "our") collects, uses, and protects information when you use our Service at followbiz.com. By using the Service, you agree to the practices described in this policy.
Account Information: When you sign up, we collect your email address, password, business name, and business type.
Business Profile: Information you provide in settings such as phone number, Google review link, website URL, and contact details.
Customer Data: Names, email addresses, and phone numbers of your customers that you add to the Service or that are collected via QR check-in.
Payment Information: Billing is handled by Stripe. We do not store your credit card details. We only store your Stripe customer ID and subscription status.
Usage Data: We collect logs of emails sent, check-ins, and cron job activity to operate the Service.
We do not sell, rent, or share your data or your customers' data with third parties for marketing purposes.
You are the data controller for your customers' personal information. You are responsible for ensuring you have lawful grounds (such as consent) to collect and process your customers' data and to send them emails via our Service.
We act as a data processor on your behalf. We process your customers' data only as instructed by you through your use of the Service.
Your data is stored securely using Supabase, a managed database platform with industry-standard encryption at rest and in transit. We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We use the following third-party services to operate the platform:
Each of these providers has their own privacy policy and data processing terms.
We retain your account data for as long as your account is active. If you cancel your account, we will retain your data for 30 days to allow for reactivation, after which it will be permanently deleted unless we are required to retain it for legal or compliance reasons.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at contact@followbiz.com.
We use essential cookies and local storage to maintain your login session. We do not use tracking cookies or third-party advertising cookies.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately.
In the event of a data breach that affects your personal information, we will notify you via email within 72 hours of becoming aware of the breach, where feasible. The notification will include the nature of the breach, the data affected, and the steps we are taking to address it.
We maintain security measures to minimise the risk of data breaches, but cannot guarantee that breaches will never occur. We encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorised access to your account.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, contact us at:
Followbiz
Operated by an individual based in Texas, United States.
Email: contact@followbiz.com
Website: followbiz.com